Terms of service

CropPlan is supplied by Kapta, operated by ABSOLUTEPIXEL UNIPESSOAL, LDA. Read the Kapta general terms (Portuguese) together with these CropPlan product conditions. These product conditions govern the app and Pro subscription and take precedence if they differ from the general terms. Pro does not include bespoke integration or development services. Mandatory consumer rights remain unaffected.

An account is required to use the app. Keep your credentials secure and provide accurate account details. The free version stores planning data on the current device; creating an account does not activate online sync. Keep exported backups. Do not use the service unlawfully, interfere with its security or publish content you have no right to share.

CropPlan Pro costs €4.99 per month or €49.90 per year and includes online sync and the customer catalogue. The payable total and any applicable taxes are shown before payment. Stripe handles payment. The subscription renews automatically each month or year, according to the selected plan, until cancelled. Cancel renewal in the app’s account or Pro settings, or through the Stripe customer portal; access continues until the paid period ends. Failed payments may suspend Pro. Deleting the account cancels the subscription immediately and removes access. Cancellation of renewal and statutory withdrawal are different rights.

Where EU consumer law applies, you generally have 14 days from concluding a distance service contract to withdraw without giving a reason, subject to the applicable rules. To exercise this right, send an unequivocal statement to help@cropplan.app identifying your account and purchase. Example: “I withdraw from my CropPlan Pro contract purchased on [date], for account [email].” We process statutory refunds within the legal time limit. Accepting these terms does not waive withdrawal rights. Mandatory remedies for a non-conforming digital service remain available. Contact support about billing errors or service problems.

Growing timings, seed rates, pairing ideas and profitability calculations are reference tools, not guarantees of yield, food safety or income. Adjust to your conditions and follow applicable production rules. You retain your content and permit us to process it to deliver the selected features. We may make necessary maintenance and security changes and will communicate material contractual changes appropriately. Nothing here excludes mandatory consumer rights or liability that cannot lawfully be excluded.

Contact help@cropplan.app first so we can try to resolve the issue. The operator’s identity and applicable complaints or alternative dispute-resolution information are provided in the legal notice. Consumers retain the mandatory protections and competent courts granted by applicable law.